PRIVACY POLICY
Last Updated: September 2026
This Privacy Policy describes how Anne Punch ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make an inquiry through www.punch.solutions (the "Site").
1. Information We Collect
We only collect personal information that you voluntarily provide to us. This includes:
- Contact Data: Your name, email address, phone number, and business name when you fill out a contact form or request a quote.
- Booking Data: Information provided when scheduling a consultation (e.g., via Calendly or Acuity), including your time zone and details about your business needs.
- Communication Data: Any information or files you include in emails or messages sent directly to us.
- Automated Data: Basic website traffic data collected automatically by our hosting platform (e.g., your IP address, browser type, and pages visited) to ensure website security and functionality.
2. How We Use Your Information
We use the collected information strictly to operate our freelance business, including to:
- Respond to your service inquiries, quotes, and messages.
- Schedule, manage, and conduct discovery calls or consultations.
- Deliver the virtual assistant services requested by our clients.
- Send project updates, invoices, or administrative notices.
- Comply with applicable legal obligations or resolve disputes.
3. Sharing and Disclosing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted third-party service providers necessary to operate our website and manage client workflows, such as:
- Our website hosting platform.
- Scheduling tools (e.g., Calendly) and email service providers.
- Invoicing and contract management platforms.
All third-party partners are strictly required to keep your data confidential and secure. We may also disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We take the security of your personal data seriously. We implement reasonable commercial practices and standard security measures (such as SSL encryption on our website) to protect your information from unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet is 100% secure.
5. Your Privacy Rights
Depending on your location, you may have the right to access, correct, amend, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us using the information provided below.
6. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted directly on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:
- Name: Anne Punch
- Email: anneppunch@gmail.com